Introducing LoopedIn Councils – Formerly Impact Apps.
Give residents a faster, easier way to arrange bulk or hard waste pickups. LoopedIn Councils waste collection booking tool streamlines the process for everyone involved. Available on both council websites and our custom council waste app.
Traditional booking systems slow down residents and put extra pressure on council staff.
With LoopedIn Councils, residents can book waste collections at any time, from any device, and get immediate confirmation. Councils retain full ownership of booking data while reducing manual admin tasks.
“The team at LoopedIn is remarkable – adaptable, responsive, and unwavering in the face of challenges. They not only deliver consistently but also bring creative ideas to the table in the face of drive progress.”
Joe Logiacco
Our digital waste booking system is designed to create a seamless experience for residents and council teams:
Bookings through app and website: No extra admin or phone queues.
Council ownership: Full control and visibility of booking data.
Flexible collection entitlements: Councils can set collection limits per property and manage zone-based availability directly in the CMS.
Fast and easy: Intuitive design allows bookings in under a minute.
Saves residents time: Automated reminders and clear instructions reduce missed appointments.
We’re continually adding new features to make bookings even more efficient:
Voucher integration: Soon, councils will be able to link waste vouchers directly to bookings for a seamless resident experience.
Integrated payments: A secure payment system in development will allow residents to book and pay in one step.
Saves residents time: Automated reminders and clear instructions reduce missed appointments.
Council staff can manage bookings directly through the CMS, ensuring complete visibility of all collection requests. By digitising the process, councils can:
Reduce call volumes and free up staff for higher-value tasks.
Track, modify, and confirm bookings in real time.
Generate a digital paper trail for reporting and performance monitoring.
Replace expensive manual handling of your on call hard / bulky waste collection service by digitising the entire booking process. Residents can easily book a collection date that suits them, receiving an SMS and email reminder before the service is provided.
Bookings can be made through Council’s website and the LoopedIn Councils app.
Transform the way you manage waste collection bookings with LoopedIn Councils intuitive, digital-first solution.
Save staff time, cut admin costs, and offer a better resident experience.
