Introducing LoopedIn Councils – Formerly Impact Apps.

Trusted by Leading Councils Across Australia

LoopedIn Councils partners with forward-thinking local governments to deliver innovative council apps that simplify communication, reduce admin, and improve resident satisfaction. 

From small regional councils to major cities, our solutions are trusted to deliver results that make a difference.

Proud to partner with forward-thinking councils

We’re proud to work with over 50 councils that value innovation, sustainability, and better communication with their communities.

 “An absolute pleasure to work with. Always professional, helpful and efficient. Their customer service is excellent, and the team’s commitment to continuously improving the app really stands out.” 

Jenny Mandoukos, Senior Resource Recovery Officer – Projects, Inner West Council

Explore real results with our council app case studies

See how councils across Australia are using LoopedIn Councils custom waste app and digital waste solutions to engage residents, reduce costs, and improve services.

Case Study

Murrindindi Council

Within a week of launching their fully branded and customised app, 1 in 5 households downloaded the app and over 22% of residents had viewed the new 12-month collection calendar.

Case Study

Brisbane City Council

With the goal of building a clean and green city, the council embraced a digital-first approach which led to 68% of dwellings downloading the app.

Case Study

Bayside Council

Guided 75,000 households through a major collection day change with clear communication and minimal disruption.

Case Study

Livingstone Shire Council

Their council app has been embraced by residents with downloads surpassing 112% of premises, proving invaluable for both the community and council operations.

Case Study

City of Ballarat

Faced with a Victoria-wide FOGO and glass bin rollout, Ballarat Council launched a waste app that halved annual print costs and gave over 121,000 residents real-time updates at their fingertips.

Case Study

City of Canada

The council team wanted an app that could take on their admin and communication workload, freeing them up to focus on higher priorities. In just two months, nearly 3,000 residents were actively using their new app after migrating from Recycle Coach.

Case Study

Snowy Valleys Council

Replaced seasonal “Waste Weekend” events with a digital voucher system, with app uptake exceeding the number of dwellings by 125.7%

Case Study

Bega Valley Shire Council

By removing the need for printed calendars and postage, their waste and recycling app paid for itself in just one year.

Discover how LoopedIn Councils can help your council today.