Snowy Valleys Council wanted to simplify access to waste services and provide a reliable, year-round alternative to its Waste Weekend landfill access. The council app was launched to deliver digital waste vouchers and collection information in a single, easy-to-use tool.
The council also transitioned to a three-bin collection service with the introduction of FOGO. The app has been critical in helping residents understand collection days, what bins to put out, and what goes into each bin.