Introducing LoopedIn Councils – Formerly Impact Apps.

The Future of Council Communication

Councils are essential to every community. But getting the right information to residents? That’s often harder than it should be.

At LoopedIn Councils, we’re more than app developers – we’re problem-solvers.

As a trusted software company in Australia, we design custom web and app development solutions that help councils cut through outdated communication and connect directly with their residents.

Group 1041

Better communication for stronger communities

LoopedIn Councils was built to replace slow, traditional methods with modern council apps that make communication clear, simple, and instant.

Waste and recycling details
buried on static websites

Phone lines tied up with the
same questions

Print materials that go out of date
before they hit letterboxes

It’s frustrating. It’s inefficient. It’s time for a better way.

From environmental consultancy
to digital innovation

I started my career as an environmental consultant, specialising in recycling and the circular economy. I’ve always been a passionate advocate for innovative and sustainable waste and recovery solutions.

In 2013, I saw a problem: people wanted to do the right thing when it came to waste and recycling, but often did not know how to. Confusion around what can be recycled, bin days, questions on where to take unusual items for reuse or recycling, and frustration when trying to report an issue to the council–it was harder than it needed to be.

So, we built an app to fix it. 

At first, it was all about recycling. But we’ve evolved. Councils needed more than a recycling tool – they needed direct, digital communication with their residents.

LoopedIn Councils saves councils time, makes life easier for residents, and keeps everyone in the loop. And we’re just getting started.

Lisa Brown

Founder

Who you will be dealing with

Marina Anuar & Lisa Brown

Meet The LoopedIn Team

Lisa Brown

Founder & Director

Marina Anuar

Project Coordinator & Client Support

Nicholas Groth

Technical Lead | Full Stack Software Engineer

Lawren Wooding

Full Stack Software Engineer

Alex Zheng

Full Stack Software Engineer

LoopedIn Councils: More than a recycling app

At LoopedIn Councils we are mobile and website software developers, helping local governments deliver smarter, faster services.

From custom app builds to web development, we provide flexible solutions that grow with your needs.

Build on what matters

Reliability

Councils need tools they can count on.

We go beyond waste, continually adding new features and products so your app evolves with your council’s needs.

When people have the right information, they make better decisions. We give councils and residents the tools to do that quickly and confidently.

Clear, direct communication builds trust. We bridge the gap between councils and residents.

We’re committed to creating better outcomes for people and the planet by making waste management simpler for everyone.

Loopedin Councils is committed to ensuring all council recourses are accessible by designing solutions that work for everyone.

Why councils choose LoopedIn Councils

“LoopedIn Councils has demonstrated an exceptional capability to understand and address our specific needs. The results was the creation of a highly customisable app, which has been a game changer for our community services. With the project approaching a significant milestone of 50,000 user installs and nearly a million view last year alone, the app has clearly resonated with our residents and effectively enhanced our service delivery.”

Joe Logiacco, Waste & Cleansing Manager, Bayside Council

More than 50 councils across Australia trust us because:

App content can be updated quickly and easily with our intuitive CMS

We cut down customer service calls and reduce print costs

Our apps keep pace with council changes and scale effortlessly

We offer excellent customer service and ongoing support

Our services help improve resident satisfaction

We’re solving today’s problems, adapting to your needs, and building what’s next.

Partner with one of Australia’s leading app developers for councils and discover how LoopedIn Councils can help you deliver better communication with less effort.