Introducing LoopedIn Councils – Formerly Impact Apps.
Our suite of council digital solutions empowers local governments to improve communication, streamline waste services, and enhance the resident experience.
Explore our range of products and their features below.
With our Recycling and Waste App, residents can access all your waste services in one convenient place.
“The main benefits of our Waste App are providing a digital option for residents to access information on our waste services, also to receive notifications in real time of any potential disruption to their service, and reminders when to place their bin out.”
Baw Baw Shire Council
Residents always know which bin to put out with colour-coded schedules that reflect public holiday changes and special events.
Residents can search by material to find drop-off points, complete with directions and opening hours.
Send free messages to specific suburbs, streets or your entire LGA with alerts for bin night reminders, delays, events, or seasonal updates.
Streamline reporting of missed bins, stolen or damaged bins, and illegal dumping with in-app forms.
Answer every recycling question with a searchable, editable directory that syncs across app and website.
Many councils generate huge savings within the first year, and every year after that!
Save time, reduce costs, and eliminate the hassle of paper vouchers with our Digital Waste Vouchers.
Most councils achieve full cost recovery in the first year.
Configure how many vouchers each household can access.
Vouchers are generated and redeemed with just a few clicks.
Access live data and insights for greater transparency.
A fully personalised online waste calendar that keeps residents informed and reduces missed bin days.
“The calendar is great for bin day reminders and the A–Z of waste has been one of the best benefits of the app with so many people commenting on how easy it is to find the information they are looking for.”
Cowra Council
View multiple services at a glance.
Residents see only the collection calendar for their address.
Automatically adjust rubbish collection dates.
Easily added to the schedule.
For households who prefer a hard copy.
Manage schedules and changes instantly.
Colour-blind friendly and mobile responsive.
Take the hassle out of phone bookings with a self-service booking tool for residents
No extra admin or phone queues.
Full control and visibility of booking data.
Intuitive design allows bookings in under a minute.
Automated reminders and clear instructions reduce missed appointments.
Our Report It tool makes community issue reporting fast and transparent, improving communication between residents and councils.
Councils own and manage all resident reports and data securely.
Councils own and manage all resident reports and data securely.
Tailor forms to gather accurate details and improve resident feedback.
Add Report It to your waste app or use it as a standalone council reporting tool.
Enhances transparency and trust between councils and the community.
