From launching new waste & recycling apps to pioneering digital waste solutions, our partner councils are leading the way in smarter resident communication.
Murrindindi Shire launched its LoopedIn Council app to help residents understand the introduction of its FOGO and Glass collections.
The personalised calendar made it easy for residents to see the old collection service (weekly waste and fortnightly recycling), the exact date of change, and the new schedule for their home (weekly FOGO, monthly glass and fortnightly waste and recycling). Bin night reminders ensure no one forgets their new bin night. Detailed bin info pages help residents understand what to put into each bin.
“We’ve had very good uptake on our app. In seven days, we had 1,400 downloads and 1,800 unique visits to the 12-month calendar. Not bad given we have a rate base of 8,000.”
Vee Scott, Project Officer Kerbside Reform
The City of Ballarat launched its Ballarat Waste App to put local waste and recycling information directly in the hands of residents.
Available for free on iPhone and Android, this council waste app makes it easy to access up-to-date collection schedules, recycling information, and service alerts – all from a single tap.
“Having an app is half the price of the annual mail-out and it’s proved to be a pretty big cost saving.”
Michelle Huie, Circular Economy Project Officer
Livingstone Shire’s Waste Wise App is simplifying access to waste services.
Since September 2022, all waste vouchers have been available digitally, helping residents save time while supporting more sustainable, paper-free processes with our digital waste solutions.
“The App is “onhand” and always accessible for our residents to find out what item goes where – doesn’t matter what day and time it is, it is available! No waiting to ring up Council’s Customer Service team for information – it is right at your finger tips.”
Leanne Randall, Principal Waste Officer
Cessnock rolled out its waste app & digital vouchers to streamline communication and education for its residents. Over 76.36% of premises have downloaded the app. It is available on iOS, Android and Councils website, answering resident questions and reducing calls to Council.
“Simplifies communations with residents from our website plus reduces waste for waste vouchers.”
Environment and Sustainability Coordinator
Bega Valley Shire Council has made waste management easier by moving its free waste vouchers to the Impact Apps Waste App (now Loopedin Councils).
No more lost paper vouchers – residents can now redeem and track their vouchers digitally, creating less waste and more convenience through our custom council apps.
“The Bega Valley Waste App has changed the way people think about waste in our shire. Since introducing it in May 2017 more than 70% of our residents have downloaded the App. Our App has played an integral part in our communications around FOGO. This technology is: Saving us money by not having to print 20,000 bin collection calendars each year, reducing our impact on the environment by not having to recycle 20,000 printed calendars each year and allowing our team to reach thousands of residents instantly via push notifications. The app provides our residents with the most accurate information without having to troll through pages and pages on Council’s website. Impact Apps have been a pleasure to work with.”
Joley Vidau, Waste Management Coordinator
Explore our case studies to see how LoopedIn Councils digital waste services are making a difference across Australia.